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Service Process

At Huachen, our service process makes brake product sourcing simple, transparent, and reliable. From consultation and requirement analysis to sample approval, production, and global delivery, every stage is supported by clear communication and strict quality control.
Cooperation Consultation

Cooperation Consultation

Share your product needs, target market and purchasing goals. Our team will help define the most suitable cooperation direction.

Requirement Analysis

Requirement Analysis

We analyze vehicle models, road conditions, performance targets, certifications, packaging and order quantities to clarify your exact requirements

Solution & Quotation

Solution & Quotation

Receive a tailored product solution covering brake specifications, friction formulas, packaging options, pricing and commercial terms.

Sample Approval

Sample Approval

Samples are produced for fitment, performance and quality evaluation before the project moves into mass production

Order Confirmation

Order Confirmation

Specifications, quantities, pricing, payment terms and delivery schedules are confirmed before production begins

Production & Delivery

Production & Delivery

Your order is manufactured, inspected, securely packed and delivered according to the confirmed schedule and quality standards.

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frequently ask question
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We strictly enforce having an exclusive agent in a region or internationally, and as long as you choose a formula, we won’t ship it to any other customers in that area or country. Not only is the brand exclusive, but the formula is exclusive too.
Of course! Our company has a professional marketing team that provides clients with high-quality marketing plans and training in professional knowledge all year round.
We provide professional customized services for clients worldwide, from logo design, packaging design and layout, to product formula selection and color matching, including label layout. We get involved in every detail to ensure that our clients' brands can effectively and perfectly take root and grow in the local market.
The company offers you six main types of formulas, with derivative formulas reaching up to 16. Since terrain and road conditions vary in each region, the formulas you choose will be different. What we guarantee is that the formulas we provide are based on these six main types. We firmly oppose lowering formula standards or redesigning new formulas just to meet a client's target price. We will only work within our existing formula system to create formulas that suit your local market.
Generally, we need more than 50 sets of each model. But for special models and situations, we offer a minimum order quantity of 30 sets. For the company's own brand, we promise that as long as there is stock, we don’t set a minimum order quantity.
If you encounter issues like unusual noise, dust buildup, or damaged discs, we'll refund you at the original price in your next order. For major quality problems, we offer a full refund for the entire batch of products.
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